Deleting users/notes

In this section, you will learn about deleting users.

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Table of Contents

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1.Deleting a user ID at the Administration Office

2.Flagging off a user ID by the customer

3.Points to note when deleting a user

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1. Deleting a User ID at the Administration Office

It is not possible for you to completely delete a user.
If you provide us with the user name and e-mail address you wish to delete, we will delete the user.
The Management Office will delete the user ID.

Please follow the example below to contact the Administration Office.

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Example
User deletion request Please delete the following user.
Ichiro Takahashi [e-mail]
Jiro Takahashi [e-mail]
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2. turn the flag OFF for the user ID by the customer

You can prevent users from logging in by changing the following flag (status) to red.
You will not be able to log in (and you will not be billed for paid plans).

3.Points to note when deleting a user

If you want to delete a user, please contact our office.

[If you delete a user, the approval route and application forms involving the user will not work properly.

If the user to be deleted has been set as an individual in the approval route, please reset the approval route beforehand.

That's all for now.

Thank you for your continued support of SmartFlow.